MDG118 Privacy Policy — Your Personal Data Protection

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When you use the MDG118 platform, we collect several categories of information to provide you with a smooth, secure, and high-quality service. The information we collect falls into two main categories:

Information You Provide Directly:

• Full name as per valid identification document.
• Date of birth for age verification purposes.
• Identity card number (MyKad) or passport number.
• Email address and mobile phone number.
• Bank account or e-wallet details for deposit and withdrawal processing.
• Current residential address.
• KYC documents such as copies of your identity card, utility bills, and bank statements when requested.

Information Collected Automatically:

• IP address and general geographic location.
• Web browser type and device operating system.
• Session data includes pages visited, access times, and in-platform actions.
• Device information such as phone model and operating system version.
• Cookie data and similar tracking technologies (see Section 5).
• Financial transaction logs including deposits, wagering, and withdrawals.

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MDG118 uses collected information solely for legitimate and transparent purposes. The following is a complete list of purposes for which your data is used:

Purpose of Use	Legal Basis
Processing member registration and account management	Contract performance
Verifying identity (KYC) and age eligibility	Legal obligations
Processing deposits, wagering, and withdrawals	Contract performance
Sending transaction and account security notifications	Legitimate interests
Detecting and preventing fraud and money laundering	Legal obligations
Providing customer support and resolving complaints	Contract performance
Sending promotional offers and bonuses (with your consent)	Consent
Improving platform quality and user experience	Legitimate interests
Comply with regulatory body reporting requirements	Legal obligations

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MDG118 does not sell, rent, or trade members' personal data to any third party for marketing purposes. However, there are limited situations where we may need to share your information with certain parties, namely:

• Payment Service Providers: Transaction information required to be shared with payment gateways and banks to securely process your deposits and withdrawals.
• Game Providers: Minimum game session data is shared with third-party game providers to enable you to play on their platforms through MDG118.
• Regulatory Body: We are required to share certain information with licensed authorities and regulatory bodies when mandated by applicable law.
• Law Enforcement Agency: In cases involving fraud investigations, money laundering, or valid court orders, MDG118 will cooperate fully with the relevant authorities.
• Technical Service Providers: Cloud infrastructure, cybersecurity, and analytics providers that have signed strict confidentiality agreements with MDG118.

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MDG118 implements high information security standards to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The security measures we employ include:

• Data Encryption in Transit: All communications between your device and the mdg118 servers are encrypted using TLS 1.3 protocol with 256-bit SSL encryption.
• Data Encryption at Rest: Sensitive data such as financial information and passwords are stored in encrypted form using AES-256 encryption algorithms.
• Two-Factor Authentication (2FA): The mdg118 system fully supports two-factor authentication for account access, providing a robust additional layer of security.
• 24/7 Monitoring: Our cybersecurity team continuously monitors systems to detect any suspicious activity or intrusion attempts.
• Regular Security Audits: The mdg118 platform undergoes regular penetration testing and security audits conducted by accredited independent security firms.
• Internal Access Controls: Staff access to members' personal data is restricted on a need-to-know basis with full audit logs.

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MDG118 uses cookies and similar tracking technologies to enhance the user experience, understand how members use our platform, and personalise the content offered. There are four types of cookies we use:

• Essential Cookies: These cookies are required for core mdg118 platform functions such as login session verification and security. They cannot be disabled.
• Functional Cookies: Helps the platform remember your preferences such as language, display settings, and recent location for a more personalised experience.
• Analytics Cookies: Collecting anonymous data on how members use the platform to help us improve our services. This data contains no personally identifiable information.
• Marketing Cookies: Used to display relevant promotions and offers to you. You may opt out of this type of cookie without affecting the core functionality of the platform.

You can manage cookie settings through your web browser at any time. Please note that disabling essential cookies may affect certain functions of the MDG118 platform.

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Under Malaysia's Personal Data Protection Act (PDPA) 2010 and MDG118's policies, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data MDG118 holds about you in a readable format.
• Right to Rectification: You may request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: Under certain circumstances, you may request that we delete your personal data, subject to our legal obligations to retain certain records.
• Right to Restrict Processing: You may request that we restrict how we process your data under certain circumstances.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to Withdraw Consent: Where data processing is based on your consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact the mdg118 support team via live chat within the platform. We will process your request within 14 working days and notify you of the outcome within 30 days.

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MDG118 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.

• Active Account Data: Retained for the duration your account remains active, plus an additional validity period as required by regulatory obligations.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's financial and anti-money laundering legal requirements.
• Communication Logs: Retained for 2 years for complaint resolution and security purposes.
• Anonymous Analytics Data: Can be stored indefinitely as it contains no personally identifiable information.
• Closed Account: Following account closure, personal data will be deleted or anonymised within 90 days, except for records required to be retained by law.

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The mdg118 platform may contain links or integrations with third-party services such as game providers, payment gateways, and social media platforms. The mdg118 Privacy Policy does not cover the privacy practices of those third parties.

We recommend that you read the Privacy Policy of each third party you interact with through the MDG118 platform. MDG118 is not responsible for the privacy practices or content of those third-party websites.

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The mdg118 platform is a service restricted to individuals aged 18 and above only. We do not intentionally collect or store personal data from individuals under the age of 18.

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MDG118 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technology used. Each time the Privacy Policy is updated, the "Last Updated" date at the top of this document will be revised to reflect the latest amendment date.

For material changes that significantly affect your privacy rights, MDG118 will notify you via your registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the MDG118 platform after the effective date of such amendments constitutes your acceptance of the updated Privacy Policy.

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If you have any questions, concerns, or complaints regarding the MDG118 Privacy Policy or how we handle your personal data, our Data Protection Officer (DPO) team is ready to assist.

You can reach us through the following channels:

• Live Chat: Available 24/7 directly within the mdg118 platform — the fastest way to get help.
• Official Email: [email protected] — for formal enquiries regarding privacy and personal data rights.