At MDG118, safe and healthy entertainment is our priority. We provide a wide range of tools and resources to help Malaysian members enjoy a fun gaming experience without disrupting their daily lives.
We provide a range of self-control tools you can use on your own to keep your gaming experience enjoyable and in check.
Set your own deposit limit by daily, weekly, or monthly period. Once the limit is set, the MDG118 system will automatically block any deposit that exceeds that amount.
Control how much time you spend on the MDG118 platform each day. You can set time reminders and session limits to ensure you take regular breaks and do not spend too long in front of the screen.
If you feel you need a short break from the platform, the cool-off feature allows you to suspend account access for 24 hours to 6 weeks without permanently closing your account.
The self-exclusion option allows you to fully block access to your MDG118 account for a longer period — from 6 months to permanently — if you feel you need to stop completely.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, the MDG118 system will automatically block wagering activity until the next period begins.
MDG118 provides a self-assessment form to help you evaluate your gaming patterns. Our support team is also ready to help you understand and use any of the available self-control tools.
Responsible gaming means enjoying online wagering activities purely as a form of entertainment, not as a source of income or a way to resolve financial problems. At MDG118, we believe every member deserves to play in a safe, transparent, and enjoyable environment free from pressure.
For most people, playing slots, Live Casino, or Sports Betting is simply a way to unwind and have fun after a long day. However, some individuals may find it difficult to control their playing habits. That is why MDG118 takes our responsibility seriously by providing the tools, information, and support that members need.
There are several core principles we encourage all MDG118 members to follow to ensure a healthy and enjoyable gaming experience:
MDG118 does not simply provide a fun gaming platform — we also play an active role in keeping our members safe. Our commitment covers several key areas:
First, we verify the age of every registration applicant through a rigorous KYC (Know Your Customer) process. Individuals under 18 years of age are not permitted to register or use the MDG118 platform under any circumstances. This is not merely a legal requirement, but our moral responsibility to the Malaysian community.
Secondly, MDG118's customer support team, operating 24 hours a day, 7 days a week, is specially trained to identify signs of problem gambling and offer appropriate assistance to members in need. We take every report and request for help regarding playing habits seriously.
Thirdly, the MDG118 system automatically monitors unusual wagering patterns and will send alerts to members if there is a sudden change in their playing behaviour. This is part of our proactive protection system.
Accessing and using the self-control tools at MDG118 is simple and can be done directly from your account. Here are the quick steps to set a limit or apply for self-exclusion:
Check if you are experiencing any of the signs below:
Easily manage your daily, weekly, and monthly deposit amounts from your account settings.
Receive automatic notifications when you have played beyond the set duration.
Temporarily suspend account access for a break without closing your account.
Block access permanently or long-term if you need a more serious break.
Access your MDG118 account using a valid username and password. Always make sure you are using a secure personal device.
Click the profile icon at the top right of the platform and select "Account Settings" or "Responsible Gaming" from the dropdown menu.
Choose from the available tools: Deposit Limit, Time Limit, Loss Limit, Cool-Off, or Self-Exclusion based on your needs.
Enter the limit amount or duration you want. The MDG118 system will confirm your settings via email or SMS within a few minutes.
Once confirmed, the set limit takes effect immediately. For stricter limits such as self-exclusion, a 24-hour waiting period may apply to ensure the decision is made carefully.
If you are concerned that a family member or friend may be experiencing a gambling problem, there are several steps you can take to help them.
Answers to frequently asked questions about responsible gaming and self-control tools at MDG118.